Choose AI suggested publishing times

Review suggested times for each platform before scheduling your post.

Before you start

Write post text and select social accounts in the composer. Your account needs enough AI Wizard text allowance for the platforms requested. Times use the workspace timezone.

Open the feature

In Publish, choose AI Suggested Time under When to post. The Discover the Best Time to Post window offers suggestions for your selected platforms.

Steps

1. Review the suggested dates and times for each platform.
2. Select a suggestion, or choose a custom time where offered.
3. Use the regenerate control to request another set for a platform if needed. If a platform shows We couldn't get suggested times, click Retry next to it to request that platform again.
4. Click Go For It! to apply your choices.
5. Review the final schedule in the composer, then click Schedule. Use Cancel to leave the suggestions window.

Expected result

Your selected times appear in the composer. Publishing starts after you confirm the schedule.

Example

Select Facebook and LinkedIn, review their time suggestions, choose a time for each and check the workspace timezone before scheduling. The request uses two text-generation credits.

Limits and permissions

• Each requested platform uses one AI Wizard text-generation credit. Regenerating one platform uses one credit. The allowance is shared across the account.
• Time suggestions use the included allowance even when your own GPT key is connected.
• Credits are used only when you open the suggestions window, regenerate a platform, click Retry on a platform that failed or click Optimize time (where shown). Adding an account after suggestions loaded does not request any: open the window again to get suggestions for it. Scheduling with AI suggested times asks you to do that if a selected platform has none yet.
• When the account has no credits left this month, Optimize time is shown dimmed. Hover or click it to see when the credits reset; it does not request suggestions. Choosing AI Suggested Time then shows an Upgrade Your Plan prompt with the same message instead of opening the suggestions window, the way it asks you to add text to an empty post. On the Free and Starter plans the prompt offers Upgrade for more and Cancel; on other plans it is titled Not enough AI credits and offers Got it. If platforms already have suggestions, the window still opens and shows the message above them.
• The request supports up to 16 distinct platform entries. The composer sends one caption per platform; if separate composer screens contain that platform, its last caption supplies both the initial request and regeneration.
• Suggested times are AI-generated recommendations. Review them and the final schedule before saving.

Troubleshooting

• You've used all 15 AI credits on your plan this month: the number is your plan's monthly AI allowance, shared with the AI Wizard. The message gives the date the credits reset. You can still pick a time yourself. On the Free and Starter plans, Upgrade for more opens Billing (for team members, only when they have billing access). If the window used your last credit, the message shows above the suggestions and Regenerate and Retry are unavailable until the reset.
• You have N AI credits left this month, fewer than the platforms selected: each platform uses one credit, so the request was refused and nothing was used. Select fewer platforms or pick a time yourself.
• Your plan doesn't have enough AI credits left for this: the request was refused but the remaining count could not be read. Nothing is disabled; try again later or pick a time yourself.
• We could not generate time suggestions: the AI provider did not answer for any platform. Retry later or choose a time manually. A platform the provider did not answer for gives its credit back. If this happens as the window opens, it stays open and shows each platform with a Retry button, which requests only that platform and uses one credit. If a regenerate fails, the platform keeps its earlier suggestions.
• Choose between 1 and 16 platforms: the request had no platform, more than 16, or the same platform twice. Change the selected accounts and try again.
• If the window opens and the request is refused because you have no credits left, the window closes, When to post goes back to what it was, and the Upgrade Your Plan prompt (or Not enough AI credits) appears. If the window already shows suggestions, or you have some credits left but fewer than the platforms selected, the message appears in the window instead. Any other refusal closes the window and shows the message.
• We couldn't get suggested times for a platform: the AI provider did not answer for that platform, and its credit was given back. Click Retry next to it. Scheduling with AI suggested times stays blocked for that platform until it has suggestions.