Recover dashboard loading

Try loading the dashboard again after a temporary connection failure.

Before you start

You need a working connection and access to your Social Champ account.

Open the feature

Open your usual Social Champ dashboard in your browser.

Steps

1. Check that your internet connection is working.
2. If loading failed, reload the dashboard using your browser.
3. Wait for your account and workspace information to load.

Expected result

When the account service is available, the dashboard can load your account information.

Example

If your connection drops while opening the dashboard, reconnect and reload the page.

Limits and permissions

Retrying does not change your account access or workspace permissions. It cannot resolve an ongoing service outage.

Troubleshooting

If the page still does not load, contact Support with the time and visible error. Do not send passwords or session tokens.