Redeem a gift or lifetime offer link

Apply an eligible gift or lifetime offer to the intended Social Champ account using the link you received.

Before you start

• Have the original offer link and read its eligibility and expiry terms.
• Check which Social Champ account is signed in. A confirmation applies the offer to that account.
• A gift or lifetime offer link is different from a checkout coupon or the Wallet's Redeem code action.

Open the feature

Open the original gift or lifetime offer link. Do not change its code or forward a private offer link to someone else.

Steps

1. If you already have an account, sign in to the intended account first, then reopen the original offer link.
2. If you are signed out, the link opens signup with the offer attached. Complete the signup steps if you intend to create a new account. If you meant to use an existing account, sign in instead and reopen the offer link.
3. For a signed-in redemption, read Redeem this coupon?. Check that you are using the intended account before choosing Redeem coupon. To stop, leave the page without pressing that button.
4. Read the result. Opening the link or seeing a confirmation page does not mean redemption succeeded.
5. Check the relevant benefit: Settings > Billing > Wallet for wallet credit, or the subscription Summary for a plan offer. The benefit depends on the offer's terms.

Expected result

An accepted offer is applied to the signed-in account. Invalid, expired or ineligible offers do not establish a new balance or subscription benefit.

Example

You receive a gift offer for your existing account. Sign in, reopen the link, confirm redemption, then check the Wallet's balance and transaction activity before using the credit.

Limits and permissions

• Offers can have account-specific eligibility, expiry and usage restrictions. A lifetime offer does not mean every paid add-on is included.
• The confirmation is tied to the account and offer you opened. If you switch accounts, reopen the original link before confirming.
• Do not assume that redeeming the same offer repeatedly creates additional credit.

Troubleshooting

• The confirmation has expired: reopen the original coupon link and try again. If you already submitted it, check the result and billing first.
• Signup opens but you already have an account: sign in to that account, then reopen the original link.
• The offer is rejected: check the offer's eligibility and expiry terms; contact support if they should apply to your account.
• You are unsure whether redemption succeeded: check Wallet or Summary before retrying. Do not share passwords or authentication codes with support.