Social ChampHelp Center
Advocacy

Review posts your advocates suggest

Updated

On this page
  1. Before you start
  2. Open the feature
  3. Steps
  4. Expected result
  5. Example
  6. Limits and permissions
  7. Troubleshooting
  8. Review the full suggestion

The suggestion records its review outcome. Approval publishes the advocacy campaign for advocates; it is not evidence that each advocate has posted to a network.

Before you start

Use the brand-management context with permission to review advocacy suggestions.

Open the feature

Open Advocacy > Campaigns, then the suggestions tab.

Steps

  1. Filter suggestions by status and choose Review post for a pending suggestion.
  2. Read Suggested by, the content, media, link, category and topic in Review suggestion.
  3. Choose Need changes to write instructions to the advocate, then Send back.
  4. Choose Reject if the suggestion should not proceed, or Approve & publish when it is ready. Check the selected brand and content before approving.
  5. Check the resulting status. Use View campaign, View reason or Review changes where available.

Expected result

The suggestion records its review outcome. Approval publishes the advocacy campaign for advocates; it is not evidence that each advocate has posted to a network.

Example

Return a suggestion with a note asking the advocate to replace an expired offer link.

Limits and permissions

  • Reviewing suggestions requires the appropriate brand-management role.
  • A changes request must tell the advocate what needs changing.

Troubleshooting

  • No suggestions appear: clear the status filter and check the brand.
  • A request has already been reviewed: refresh before acting again.

Review the full suggestion

Inspect the author identity, media previews, link, category and topic alongside the caption. A broken media preview should be resolved before approval. For a previously reviewed suggestion, read the saved reviewer note and current status before attempting another action. Use the existing changes-request workflow instead of creating a second suggestion for the same revision.

Approve & publish makes an advocacy campaign available to its advocates. It does not automatically post on their connected networks. Return to the campaign list to check the resulting campaign; use its insights for subsequent advocate activity.

Still need help?

Our support team is happy to help with anything these guides don’t cover.

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