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See results by client

Updated

On this page
  1. Before you start
  2. Open the feature
  3. Steps
  4. Expected result
  5. Example
  6. Limits and permissions
  7. Troubleshooting

Compare spend and performance across clients, and download them as a CSV.

Before you start

You see the clients whose workspaces you can view Ads in.

Open the feature

Click Ads, then Results by client.

Steps

  1. Choose the period: This month, Last 30 days or Last month, and a network or All networks.
  2. Read the tiles: spend under management, reach, clicks, campaigns launched and boosts from top posts.
  3. In the table, compare each client's ad accounts, live campaigns, amount committed, reach, clicks, cost per click and results, and each ad account's monthly allowance.
  4. Click a client to see its campaigns.
  5. Click Export CSV to download the table.

Expected result

Figures are what each network reported for the period, shown in each ad account's own currency.

Example

At the end of the month you export the table and share each client's spend and clicks in your monthly report.

Limits and permissions

  • Amounts in different currencies are shown separately, never converted or added together.
  • Reach is summed per campaign, so people reached by more than one campaign count more than once.
  • -- means the network didn't return a value, for example because an ad account needs reconnecting.
  • Figures are read from the networks and can be up to 15 minutes old.
  • Boosts from top posts counts boosts of posts that were in the client's top 10% when launched.

Troubleshooting

  • A client shows -- for everything: its ad account needs reconnecting, or its campaigns haven't been read yet.

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