Listening
Follow what people say about your brand, competitors and topics, and see sentiment, volume and top authors for each query.
4 guides
- Create a listening querySet up an alert that collects social posts mentioning the keywords you care about.
- Read Listening analyticsReview the volume, engagement and sentiment of mentions collected by your Listening topics (alerts).
- Review listening mentionsGo through the posts an alert has found, open the ones that matter, and mark them as done.
- Schedule and export listening reportsDownload a report for one alert, or have Social Champ email it to people on a regular schedule.